Automate Instagram DMs on Keyword Comments

Automatically DMs users when their comment matches keywords.

Apps used

Created by Royston Sanctis

Installed by 1 users

When
Default app icon
Instagram for Business
Instant Trigger
Do
check_keywords_in_comment
cmnt84reCvcO
IF
    • check keywords
      Workflow step icon
      Send DM Private Reply from Comment
      Add Step
    • ifcbytEBgZxh
      Add Step
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Automate Instagram DMs on Keyword Comments

Automate Instagram DMs on Keyword Comments

Introduction

Turn Instagram comments into instant conversations. Send a private DM the moment a comment includes your chosen keywords. ✅

Trigger Event

When someone comments on your Instagram post or reel, this workflow starts automatically.

Actions

  • The comment text is checked for your chosen keywords (add them as a simple, comma-separated list). If you leave the list empty, every new comment will qualify.
  • If there’s a match, the workflow sends a private DM reply tied to that comment. You can include a clear message and a button (e.g., “Get Link”) to share resources or next steps.
  • This complies with Instagram’s rule: only one private reply is allowed within 7 days of the comment.

Benefits

  • Respond faster with targeted, relevant DMs
  • Capture leads right from comments with a one-tap button
  • Save time on manual replies and reduce missed opportunities
  • Keep messaging consistent and on-brand
  • Improve conversion from posts and reels with timely follow-ups

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.